1. Introduction

Welcome to The Sore Thumb (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [your website URL].

If you have any questions or concerns about this policy, please contact us at [email protected].

2. Information We Collect

We collect and process different types of personal information, including:

a. Information You Provide Directly

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (processed securely by third-party payment providers)
• Any other information you provide via contact forms, subscriptions, or customer service inquiries

b. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent on our site
• Referring website or source
• Cookies and tracking technologies (see Section 6)

3. How We Use Your Information

We use the information collected for the following purposes:

• To provide and improve our products and services
• To process transactions and fulfill orders
• To communicate with you (customer support, updates, promotions, etc.)
• To personalize your website experience
• To analyze website traffic and trends
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

• Service Providers: Third-party companies that assist with payment processing, shipping, email marketing, and website analytics.
• Legal Authorities: If required by law, court order, or to protect our rights.

5. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, so we encourage users to take precautions when sharing information online.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have rights under data protection laws, including:

• The right to access, update, or delete your personal data
• The right to withdraw consent for marketing communications
• The right to request a copy of the information we hold about you

To exercise these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to read their privacy policies.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.